Board of directors

Skills, competencies and experience:

Patrick joined Saga as Chairman in May 2018. He has a wealth of experience in the financial and insurance industry gained from a number of senior roles he held at the Bank of America, Goldman Sachs, Financial Guaranty Insurance Company and Barclays/BZW. Patrick spent 12 years at Zurich Insurance Group, where he held positions including CEO of Eagle Star Insurance Company, CEO of UK General Insurance, Group Chief Financial Officer and Vice Chairman of the Management Board. Previous non-executive roles have included Chairman of Old Mutual plc and the UK’s Shareholder Executive, Deputy Governor of the Bank of Ireland, Senior Independent Director at Man Group plc and Chairman of the Audit Committee at Collins Stewart plc and Cofra Group AG.

Other roles:

Patrick is also Chairman of ERS (syndicate 218), a Lloyd’s market specialist motor insurer.

Committee membership:

Nomination (Chair)

Skills, competencies and experience:

Lance joined Saga as Group Chief Executive Officer in March 2014. Lance has worked in consumer-facing businesses and brand-centric roles throughout his career, focusing on creating products that are tailored to the customer. He holds an MBA from Harvard Business School and began his career as a Royal Navy submarine officer. He went on to hold senior marketing positions at Procter & Gamble, Amazon.com and Vodafone, before becoming CEO of Tesco Mobile between 2008–2011 and CEO of Domino’s Pizza Group plc between 2011-2014. Lance brings a wealth of senior operational experience in listed companies to his role at Saga. Since he joined as Chief Executive Officer in 2014, the business has grown its underlying core profits, invested in the growth of passengers and policies, commissioned the build of two new ships, introduced a motor broking panel, launched its membership programme, Possibilities, and replaced most of its key IT systems.

Other roles:

Lance is a non-executive director on the Navy Board, and a Trustee of the charity The White Ensign Association. From 2011-2018 he was a Trustee of the National Gallery.

Committee membership:

Executive.

Skills, competencies and experience:

James joined Saga as Group Chief Financial Officer in January 2019. James is a seasoned insurance executive and has over 28 years of senior leadership experience with Zurich, as an equity analyst with several sell side institutions, and as a chartered accountant at PwC. James joined Saga from Zurich Insurance Group, where his most recent role was UK Chief Financial Officer, spanning the UK Property & Casualty and Life Insurance operations. He is an associate of the Institute of Chartered Accountants in England and Wales.

Other roles:

None.

Committee membership:

Executive.

Skills, competencies and experience:

Eva joined the Saga board in January 2019 and brings over 30 years of experience as a brand and marketing professional. She was previously a Non-Executive Director of Virgin Money plc until its acquisition by CYBG plc. Prior to this she was Managing Director of Marketing, Brands and Culture at Lloyds Banking Group plc, Chief Customer Officer at Regus plc, and Chief People and Brand Officer at EDF Energy. Eva has also held senior positions at Allied Domecq and British Airways, where she was responsible for the Executive Club at British Airways, with three million members at the time.

Other roles:

Eva is currently Chief of Staff at Lowell.

Committee membership:

None.

Skills, competencies and experience:

Julie joined the Saga board in October 2018 and brings a wealth of insurance experience coupled with over 20 years in a variety of roles, at Co-operative Insurance, RSA and Tesco Bank, specialising in general insurance and predominantly in personal lines. She is highly customer-focused, with a breadth of functional, membership and affinity experience, and a track record of driving growth. Most recently, Julie was a Non-Executive Director of Co-Operative Insurance, where she chaired the Risk Committee and was a member of the Audit and Remuneration Committees, prior to this the CEO of The Conservation Volunteers (2012 to 2016), a British not-for-profit organisation that works across the uk to create healthier and happier communities for everyone. Julie is an associate with the Chartered Institute of Bankers.

Other roles:

Julie is currently a Non-Executive Director of both Police Mutual, where she chairs the Remuneration Committee and is a member of the Risk, Nominations and With Profits Committees, and West Bromwich Building Society, where she chairs the Remuneration Committee and is a member of the Risk and Nominations Committees.

Committee membership:

None

Skills, competencies and experience:

Ray has a strong background in business and financial management. He has led a business similar to Saga, as Group Chief Executive of Bupa from 2008 - 2012 and as Chief Financial Officer from 2001 - 2008. His earlier executive roles included Director of Group Finance and Control of Diageo plc, Group Finance Director of Southern Water plc and senior roles at ICI plc. Ray has previously been a Non-Executive director at The Financial Reporting Council, Infinis Energy plc and Friends Provident plc and a Reporting Panel Member of the Competition and Markets Authority. Ray’s significant financial experience and his Non-Executive Director experience (including that of chairing audit committees), are all immensely helpful and valued by the Board.

Other roles:

Ray is currently a Non-Executive Director of Rothesay Holdco UK Ltd and of its regulated subsidiary, Rothesay Life plc.

Committee membership:

Audit (Chair), Nomination, Remuneration and Risk.

Skills, competencies and experience:

Orna, who has significant experience in strategy and new concept development and launch, business turnaround, logistics redesign and supply change management, joined the Company in May 2014, on listing. She was subsequently appointed as Senior Independent Non-Executive Director for Saga in March 2017. Previously, Orna was Senior Independent Non-Executive Director of HMV plc, Northern Foods plc and Bupa and a Non-Executive Director of the Bank of Ireland UK Holdings plc and Bristol & West plc. She is a former Partner at McKinsey & Company, where her client portfolio included many consumer-facing clients. Orna brings a wealth of varied and valued skills to the Board along with her considerable experience in other Non-Executive Director roles.

Other roles:

Orna is currently Senior Independent Non-Executive Director and Chair of the Remuneration Committee of Royal Mail plc, Non-Executive Director and Chair of the Remuneration Committee at Burberry plc, the Deputy Chair of the National Trust, Trustee of Sir John Soane’s Museum and Chair of Client Service at Eden McCallum.

Committee membership:

Risk (Chair), Audit, and Remuneration.

Skills, competencies and experience:

Gareth’s expertise is in all aspects of human resource and people strategy which he gained from his previous positions including Human Resources Director of Diageo plc (where he also had oversight responsibility for corporate relations) and a series of key positions in human resources at Grand Metropolitan plc. Gareth’s contributions to the Board and its Committees bring a unique perspective to discussions, drawn from his experience of working at Director level in a consumer facing organisation and his knowledge of corporate relations, management development and resourcing

Other roles:

Gareth is currently a Non-Executive Director of WNS (Holdings) Limited.

Committee membership:

Remuneration (Chair), Audit, Nomination and Risk.